Email Templates
Table of Contents
How do email templates work?
Quite simply, there are a lot of standard emails sent by the system to workers. This allows these templates to be edited. Easy!
Templates are written in Markdown, and support both the ability to add buttons and to have merge fields. Press the save button to save, but it also auto-saves when you change templates!
!! Please don’t rename or delete templates !!
Editing a template
Super Admins can edit templates. Access the system admin console, scroll right to the bottom and then choose email templates.
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Select the template you want to change
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Edit the template using Markdown. The available merge fields for each template are listed below. Merge fields can be used by referencing
$field_namein the text. Buttons are written using the format ``. A list of available merge fields is also available when editing a template.
| Template | Merge Fields | Definition |
|---|---|---|
| Budget Approval | $event_name | Name of the event this approval is for |
$approve_user | User being contacted for approval | |
$total_amount | Estimated cost of event. | |
$budget_code | The budget code for this event | |
$percentage | Percentage variance allowed for finalisation | |
$hours | Duration of event | |
$workers | How many workers at the event | |
$acceptLink | The link to approve this budget | |
$rejectLink | The link to reject this budget | |
| Budget Re-approval | $event_name | Name of the event this approval is for |
$approve_user | User being contacted for approval | |
$total_amount | Total cost of event. | |
$budget_code | The budget code for this event | |
$predicted_amount | Approved cost of event. | |
$percentage | Percentage variance between approved and total | |
$acceptLink | The link to approve this budget | |
| Password reset | $token | The Password Reset token |
| Cancelled - No Replacement | $event_lead | Named Event lead |
$cancelled_worker | The name of the cancelled worker. | |
$job_name | The name of the job the worker was doing | |
$event_name | The event name | |
$workers | List of workers allocated to your job. | |
$event_link | A link to the event page. | |
| Cancelled - Replaced | $event_lead | Named Event lead |
$cancelled_worker | The name of the cancelled worker. | |
$replacement | The name of the replacement worker. | |
$job_name | The name of the job the worker was doing | |
$event_name | The event name | |
$workers | List of workers allocated to your job. | |
$event_link | A link to the event page. | |
| Staff allocation | $staff | Allocating member of staff |
$job_name | The name of the job | |
$event_name | The event name | |
$workers | List of workers allocated to your job. | |
$event_link | A link to the event page. | |
$start | Start time of the event | |
$end | End time of the event | |
$lead | Name of the event lead | |
$briefing_time | Time for the briefing. | |
$briefing_location | Where is the briefing held | |
$notes | Any notes attached as a briefing. | |
| Allocated to work | $myWorkLink | Link to the my work section |
$job | The name of the job | |
$event | The event name | |
$start | Start time of the event | |
$end | End time of the event | |
$lead | Name of the event lead | |
$briefing_time | Time for the briefing. | |
$briefing_location | Where is the briefing held | |
$notes | Any notes attached as a briefing. | |
| Tier 4 Warning | $worker_name | The name of the worker |
$time | The time the worker needs to sign out. | |
$event_link | The link to the event page. | |
| Tier 4 Blocked | $worker_name | The name of the worker |
$event | The event the worker was stopped from working | |
$event_link | The link to the event page. | |
| Tier 4 Escalation | $worker_name | The name of the worker |
$time | The time the worker needs to sign out. | |
$event_link | The link to the event page. | |
| User Update | $name | The name of the user. |